Accessibility Statement for Cheam Flowers

Our Commitment to Web Accessibility

At Cheam Flowers, we believe that everyone should enjoy the convenience and beauty of ordering flowers online, regardless of ability. As a Cheam-based flower shop serving a diverse community, we are dedicated to creating an accessible experience for every customer of Cheam Flowers. Accessibility means that all individuals, including those with disabilities, can independently browse, select, and order Cheam Flowers online with ease and confidence.

WCAG 2.1 AA Compliance

Our website has been carefully designed and developed to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA standard. This internationally recognized set of guidelines ensures that key accessibility principles such as perceivability, operability, understandability, and robustness are addressed. By adhering to AA criteria, we aim to remove digital barriers and deliver a superior online shopping experience for all Cheam customers, including those using assistive technologies.

Optimized for Screen Readers and Keyboard Navigation

Cheam Flowers online shop is fully compatible with modern screen reader software, including popular solutions for both desktop and mobile devices. We have implemented clear heading structures, descriptive alt text for images, and meaningful link text. Additionally, our site can be navigated efficiently using a keyboard alone, supporting users who cannot use a mouse. These features enable users of all abilities to access information and place orders for Cheam Flowers without difficulty.

High Contrast and Visual Design

We understand the importance of clear, legible content for everyone, including customers with visual impairments or differing levels of sight. The Cheam Flowers online shop has been created with a high-contrast design, easily readable typography, and straightforward layouts. Colour choices, backgrounds, and text are all selected to enhance usability and prevent strain, allowing all customers to confidently browse Cheam Flowers' beautiful arrangements and complete their orders.

Continuous Improvement and Feedback

Accessibility for Cheam Flowers is an ongoing commitment. We regularly review and update our website in line with best practices and evolving accessibility standards. However, if you encounter any challenges or come across aspects of our site that are not fully accessible, we welcome your feedback. Your insights allow us to further enhance the experience for all Cheam customers and ensure that everyone can order Cheam Flowers online easily and independently.

Contact Us for Accessibility Support

Your experience matters to us. If you have any questions about the accessibility features of the Cheam Flowers website or if you need assistance with placing an order, please reach out using the contact details provided on our website. We are committed to providing prompt support and practical solutions for any accessibility concerns. Together, we aim to deliver an inclusive online shopping experience, ensuring that all Cheam customers have access to our full range of beautiful Cheam Flowers.